An Experience of the Content Summit 2025

I recently had the opportunity to attend Content Summit Australia 2025, and it was an experience packed with inspiration. The conference itself was structured in a way that allowed me to engage with the topics that matter most to my work in a marketing agency. Here’s a breakdown of my experience.

Conference Day – A Tailored Experience

One of the most exciting aspects of the Content Summit 2025 is that, along with the keynotes, there was a variety of panel streams available. Each stream delved into a different facet of content creation and management, allowing me to tailor my experience to Pixelstorm and our clients’ specific needs. Whether I was exploring AI in marketing or learning about customer-centric strategies, the conference offered the flexibility to zero in on what mattered most to me.

If you ask me if this conference is aimed specifically at agencies, my answer would be: it’s what you make of it. The value of the conference comes from the panels you attend, the networking session and how you choose to apply those insights to your own work. There were topics that resonated with everyone, regardless of the type of marketing business you’re in, and I found that the content was broad enough to provide value for agencies, in-house marketers and freelancers alike.

Key Takeaways for Our Content Strategy

The conference gave me quite a few ideas for our digital marketing services here at Pixelstorm:

1. Custom AIs are the future

Every business, regardless of size or sector, can leverage AI for personalised content creation. The integration of AI is no longer optional; it’s necessary to cut costs and improve speed-to-market. While generic AI tools are useful, the future is in developing custom AIs tailored to your business. These custom solutions will end up streamlining processes. 

2. It’s all about the customer

We know that every step in content marketing should be designed with the customer in mind. But over long projects, this can get lost. By bringing your team back to the “why” question, as Erin McEniery does at the Natural History Museum in London, you can realign your team back to the customer, their needs, and their pain points. Asking “why” forces your team to stop jumping into solution mode and go back to the basics — step back and look at the reasoning behind the content piece or campaign. Definitely a key principle in website design. 

3. Standing out in a beige industry

Bec Manley and Kirsty Bond’s stories from Stanwell Asset Maintenance Company and businessDEPOT made this one of the most interesting panels for me. If your audience is niche, don’t waste your time, energy and resources trying to appeal to everyone. Instead, focus on making an impact with your core audience. Use real stories to let your audience see themselves in the experience or the product. Don’t lose your audience by trying to appeal to everyone. This is especially important with SEO services — knowing who to target and where. 

4. Emotional storytelling

Audiences today are overloaded with content from every direction. However, emotion and entertainment can still capture attention. Stories that resonate are far more engaging than ads that push products or an agenda from every angle. Audience insights from The Betoota Advocate and Toni Westlake’s session on marketing failures at the Big Red Group brought us back to a core principle of advertising — centring content around emotion or entertainment lets your audience see themselves in the product or the experience. This is what makes your message stick. 

5. The Marketer’s Library

While today and tomorrow’s marketers lean more and more on AI, the key is to not lose human creativity. In fact, creativity is the only thing that sets brands apart. For marketers, it’s important to remember that creativity isn’t a skill; it’s a muscle. One way to build that muscle is with more reading! Advertising guru Russel Howcroft gave us his marketing must-reads — books that teach, inspire and fuel your knowledge (along with bulking out my Kindle library). 

Conclusion 

The conference reiterated that good content isn’t just about pushing out ads — it’s about making sure that content represents who you are. Content is what can make or break that crucial connection between a brand and its audiences.

If you’re in the content marketing world, I highly recommend attending the next Content Summit. Whether you’re part of an agency or an in-house team, the knowledge and networking opportunities will leave you inspired and excited.