Drupal Management Australia wide

Melbourne’s expert
Drupal support and
maintenance
agency

Move beyond basic security patching – get technical essentials and ongoing strategy, web design, and development to continuously improve your Drupal website.

Let’s chat

Drupal Support and Maintenance

Grow your drupal website with a
dedicated digital partner

Managing an enterprise-grade Drupal website shouldn't mean constantly putting out fires or wondering if your support vendor is actually doing enough. You don't just need a "patch monkey" to keep the lights on; you need a dedicated Drupal agency partner who understands the technology.

Unlock full-scale digital transformation

Detailed Website Management

Most vendors stop at the technical minimums, but we believe your website should evolve with your business. Our monthly Drupal support and maintenance goes beyond core updates and patching to deliver iterative growth: from dev and design, to CRO and accessibility (WCAG) compliance, to ongoing feature rollout.

Unlock full-scale digital transformation

Get dedicated dev support, thorough compliance reviews, and custom integrations matched to your workflows. Get dedicated dev, advanced SLA response times, accessibility auditing, and ongoing digital strategy.

An All-Inclusive Team of Experts

We bridge the gap between routine maintenance and proactive growth as your all-inclusive team of web designers and developers. We’ll handle core updates, security patches, and uptime monitoring while also driving strategy, user experience (UX) upgrades, and conversion rate optimisation (CRO) regularly, month on month.

Protecting your security, uptime, and SEO value

Monitoring

Our continuous uptime tracking and performance checks can identify potential system bottlenecks early to prevent unexpected disruptions and keep your new Drupal site running smoothly.

Proactive patching

Via rapid deployment of Drupal core and module security updates prevents vulnerabilities

Regular backups and tested disaster recovery protocols

Make sure you’re never caught off guard. Continuous checks stay on top of page load speeds for maximum availability

Security Updates

For a secure and compliant enterprise environment that’s protected from digital threats, we do proactive core patching and controlled updates. We’ll keep a close eye on all underlying code and third-party packages for you.

Trusted by Australian businesses

Partners in your success.

As an extension of your team, we take the time to get to know your business goals and your people. Your Drupal website is one of the most powerful assets you have and we want to help you get the most value out of it now, and into the future. With hands-on skill and bespoke advice, our team of Drupal experts bring a wealth of knowledge and resources to help your business grow.

Drupal Management Specialists

Our deep expertise will be tailored to your complex institutional and enterprise environments. No matter the architecture, we build solutions to evolve with you.

Partner, Not a Vendor

We’re an integrated team providing strategy, design, and development under a predictable monthly setup. There’s no box ticking and flicking here – every decision is intentional and chosen for your growth.

Rigorous QA & Testing

Safe staging environments and thorough testing happens before any update hits your live site. We go through every line of code with a fine tooth comb to make sure nothing is out of place.

Fixed-Scope Planning

With us, you get clear, transparent agreements with no hidden costs or surprise ad-hoc billing. As your digital partner, you won’t have to worry about the scope because we set it right at the start.

Integration Continuity

We’re experienced in the seamless management of complex connections with CRMs, payment gateways, and third-party forms. Everything stays connected and functional, even as migrations and updates happen.

Strategic Project Management

You get a dedicated local specialist who learns your business goals. We match tech plans to your needs, helping you map future updates and get the most value out of your new Drupal platform.

Narelle Casey

Our company, Independent Property Group have had the pleasure of working with Paula and the team at Pixelstorm for over 7 years. Once engaged with Pixelstorm they spent the time to truly understand our market place and the intricacies that lay within it and what our business goals were. They developed and delivered a strategy that not only fit within our budget but surpassed our expectations in results. Pixelstorm were integral part of our holistic marketing strategy which have led to numerous marketing awards within the real estate sector both at a state and national level. Thank you to Paula and the team!

Steve

Paula and the team at pixelstorm are super knowledgeable and very quick in their follow-up. They have managed to dial in very accurately re our specific business needs which are unique. We’re super happy with what they do and would recommend them especially for businesses looking at B2B or manufacturing support when it comes to digital marketing. Thumbs up! 👍👍

Ross Mitchell

Paula has been a brilliant resource so far for my business. The amount of research she did for me during the quoting process was amazing and her reports are very detailed and informative. Looking forward to some great results

Janene Browne

Wonderful people to work with, showed positive results for the entire period we worked with them

HELEN ARMSTRONG

Working with Pixel Storm has been a godsend. No longer do we have to stress about anything technically related whether it be anything SEO or socials that don’t work, won’t start or we don’t understand! Best of all they are an Australian based team with a REAL office, so we know that they are not going to disappear overnight, which has happened to us in the past. They just get on and do and fix ‘stuff’ without drama We had very limited understanding or knowledge of SEO when we first worked with PS . They explain technical ‘stuff’ in lay persons terms, without jargon so we can understand what needs to be done. Our rankings in Google have improved so much since we stated work with PS three years ago, As an SME, can’t recommend Paula and the PS team highly enough, they have made our lives so much easier.

Rebecca Miller

Pixelstorm is an outstanding digital marketing agency! Under Paula's great leadership, they have forged strong, collaborative relationships with our marketing and business development teams, elevating our online presence. Since partnering with Pixelstorm in August 2023, we've seen remarkable growth in website traffic and a significant increase in quality leads. This success is a direct result of their expert SEO strategies and highly targeted LinkedIn ad campaigns. Their work has made a tangible impact on our business, we would highly recommend their SEO and social media services.

Steph Novak

Just an incredible team to work with. Would recommend them 100%

Emma Halloran

Just wanted to say a quick thanks to Paula and the team at Pixelstorm for the fantastic work and service they provided on the development of the PR Toolkit. The site looks fantastic, and there expertise on SEO was invaluable. The level of service from the team is always so high and I would strongly recommend this agency to other organisations. Congratulations on another great project!

John David Olsen

After searching worldwide for a web development company, we settled on Pixelstorm in Melbourne, Victoria. Not only did they have a great pitch, but they delivered a solution bursting with creativity and passion. And notably, on time and budget. I enjoyed working with the team; they were very responsive to feedback as we moved along through the project. Changes can be expensive and difficult to manage, though they inevitably come up in any project. The team at Pixelstorm had a very suitable approach to sorting this out along the way. We could not have been more pleased with the results of the finished project. Feedback has been fantastic, and the response to the new design has been exceptionally well received. The site was even a finalist in the Australian Web Awards in the non-profit category. We will certainly use Pixelstorm on future projects, and I look forward to working with the team again. I highly recommend them for their quality of work, dedication, and continuous engagement. To paraphrase Clementine Churchill, 'It's not just a website... it's a triumph!' John David Olsen International Churchill Society

Let's chat about your Drupal website.

(03) 9448 2348

Kickstart the journey by filling out the form below to book in your free consultation.

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Frequently Asked Questions

What is the difference between Drupal "support" and Drupal "management"?

Support covers the technical essentials – like core updates, module patching, security monitoring, and backups – that keep your site secure and stable. Management goes a step further, giving you access to an integrated team of designers, developers, and strategists to iteratively improve your user experience, CRO, and site features over time.

What’s included in a Drupal support and maintenance plan?

Our support plans include proactive security patching, core and module updates, uptime and performance monitoring, regular backups, and disaster recovery preparedness to keep your platform stable and secure.

How is support different from "management"?

Support focuses on keeping your site secure, patched, and online. Management, however, covers ongoing development, design iterations, user experience upgrades, and strategic growth initiatives.

Do you support older versions like Drupal 7 or 9?

While we can help you if you’re currently on older versions, we strongly recommend and can guide you through migration paths to Drupal 11, as older versions (like Drupal 7) have reached end of life.

What happens if something breaks outside business hours?

If there’s an issue after hours, we offer active monitoring and emergency response to quickly fix critical outages and minimise downtime for your site. Get in touch to learn more about how we can support you.

Can you also improve the site, not just maintain it?

Yes, this is our bread and butter! Beyond basic upkeep, our team provides conversion rate optimisation (CRO), feature enhancements, SEO, and strategic roadmapping to continuously evolve your most powerful digital asset.

How much does Drupal support cost?

Pricing depends on your site’s scale, complexity, module count, and specific SLA requirements, so we tailor our packages to suit your business, rather than adopt a one-size-fits-all approach. Reach out to set up a call with us today.

Is this an ad-hoc service or a retainer?

No. Our Drupal management service is structured as a predictable monthly setup where we partner closely with you and your team. We don’t offer ad-hoc, one-off patch fixes – we’re right with you as your site and business grows and evolves.

Can your team handle custom modules and complex third-party integrations?

Yes. Our developers have extensive experience maintaining, auditing, and upgrading custom-built Drupal modules as well as enterprise integrations (CRMs, single sign-on, payment gateways, and APIs).

Melbourne’s expert Drupal support and maintenance agency

Grow your drupal website with a dedicated digital partner